We at Creative Color strive to provide the best possible experience while you shop with us online. There is no option to return orders as the goods are customized according to your specific needs and designs, and are non-usable by anyone else.
However, if at all there is a Manufacturing defect, complete assistance would be given to you for correcting the same.
For any other queries, all you need is to drop a call at +91-9811119961 or you can drop an email at : firstname.lastname@example.org
In order to get your order delivered to you soon, we process the orders same day. As long as your order has not been processed, we can cancel it and refund your amount.
Please get in touch with our customer support team on below mentioned email or phone number to cancel your order.
- You are requested to immediately email at : email@example.com or call at +91-9811119961 along with your order number for any cancellations to be made.
Your orders can also be cancelled if Creative Color team finds your payments have not been received. Check below for further details:
- Non receipt of Payment- In case the payment for the order is not made Creative Color will automatically cancel the order. An email notification is sent to you when we cancel the order.
Shipping & Delivery Policies –
Creative Color ships its products to almost all parts of India. Orders placed will be shipped within 2 days. We ship on all days except Sunday and National Holidays.
For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). For other areas the products will be shipped through Speed post india and may take 1-2 weeks depending on location. At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which Creative Color is not liable and would request its users to cooperate as Creative Color continuously tries to nought such instances. Also, Creative Color reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) to your source account.